Is your restaurant grappling with lengthy wait times and frustrated customers during order pickup? The solution might be simpler than you think: a strategically implemented digital order display system. This innovative technology transforms the order pickup process, creating a smoother, more efficient experience for both staff and customers. This article delves into how PREST's order display system can revolutionize your operations, significantly improving customer satisfaction and boosting your bottom line.

A PREST order display system, also known as a customer pickup screen or order-ready display, is a dynamic digital interface providing real-time order status updates. Strategically positioned within your restaurant, it clearly displays order numbers, indicating preparation progress and readiness for pickup. This eliminates the need for staff to manually call out orders, minimizing errors and miscommunication.

The system seamlessly integrates with your existing Point of Sale (POS) and order management software, ensuring flawless communication between the kitchen, staff, and customers.

Implementing a PREST order display system offers numerous advantages, significantly enhancing operational efficiency and elevating customer experience. These key benefits include:

The PREST system streamlines internal communication. Staff no longer need to manually notify customers, allowing them to focus on food preparation and other critical tasks. This leads to faster service times and improved order handling during peak hours.

Customers appreciate transparency. The system provides clear, instantaneous updates on their order status, reducing anxiety and improving their overall dining experience.

The visual display prevents crowding at the pickup counter. Customers no longer need to hover or repeatedly ask for updates, resulting in a more pleasant environment.

Manual order calling is prone to mistakes. The PREST display ensures accuracy by clearly showing the status of each order.

By streamlining communication and freeing up staff, restaurants can reallocate employee efforts more efficiently, potentially reducing labor costs.

As your business grows, the PREST system grows with you. Whether operating one location or many, it adapts to increased order volumes without compromising performance.

Offering a fast, transparent, and modern pickup experience sets your restaurant apart from the competition and strengthens customer loyalty.

The PREST customer pickup screen dramatically simplifies your entire order workflow.

When the kitchen completes an order, staff simply tap “notify” on the POS system. This instantly sends the order to the customer display.

The order number appears instantly on the screen, ensuring customers know exactly when their food is ready.

To improve visibility, especially during peak hours, the system also plays an audible announcement each time an order is updated—ensuring customers never miss their pickup.

This seamless setup allows your restaurant to operate smoothly while providing a best-in-class pickup experience.

Setting up the PREST order display system is incredibly straightforward. Any smart TV that supports web browsing or Android apps can be used as the display screen—no need for special hardware.

Simply connect the display to your POS system, and your restaurant can begin using the order display immediately. This flexibility keeps costs low and setup simple.

The PREST system supports multiple languages, including English and Chinese, making it accessible to diverse customer bases.

You can also customize:

This ensures your pickup display matches your restaurant’s identity and enhances its overall aesthetic.

Adopting a PREST customer pickup screen can dramatically upgrade your restaurant’s order pickup process. With real-time updates and seamless communication, your team becomes more efficient, errors drop significantly, and the overall service environment becomes more organized and pleasant.

Ready to improve service speed, customer satisfaction, and operational efficiency with cutting-edge technology? Contact PREST today to discover how our all-in-one solution can transform your order management.